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On October 22nd Microsoft launched its Windows 7 Operating System, with all the fanfare and media attention it deserved. Many IT professionals, however, remember when Windows 7’s predecessor, Vista, launched with similar fanfare and positive reviews but quickly became unpopular with users and technicians alike. How has Windows 7 held up in its first month of real world usage? Computer Troubleshooters, the worlds largest IT support franchise with almost 500 locations globally surveyed
Galway (December 1, 2009) - On October 22nd Microsoft launched its Windows 7 Operating System, with all the fanfare and media attention it deserved. Many IT professionals, however, remember when Windows 7s predecessor, Vista, launched with similar fanfare and positive reviews but quickly became unpopular with users and technicians alike. How has Windows 7 held up in its first month of real world usage, Computer Troubleshooters, the worlds largest IT support franchise with almost 500 locations globally, surveyed its franchise network in late November to find out.
The results of the global survey bode well for anyone who will be receiving a new Windows 7 computer this Christmas. Almost three quarters of the Computer Troubleshooters surveyed indicated that they are running Windows 7 on their own personal computer s. More than half 55 per cent have already installed Windows 7 on their customers computers, and a whopping 93 per cent say that Windows 7 is a reliable alternative to Windows Vista or XP.
But when the question of whether or not to upgrade comes up, the data is more mixed. 48per cent of the Computer Troubleshooters surveyed recommend clients running Windows Vista upgrade to Windows 7 immediately while 45 per cent recommend upgrading but not right away, following the traditional IT viewpoint that major upgrades should be in use for a few months before being considered for mainstream use. For customers running Windows XP the data is less enthusiastic - only 14 per cent recommend an immediate upgrade, with almost 57% recommending upgrading eventually and almost 28 per cent recommending sticking with XP. This indicates plenty of ongoing affection for the 8plus year old Windows XP operating system. Similarly when asked which OS is faster, in their experience, fully 84per cent of the Computer Troubleshooters chose Windows 7 over Vista, but only 36 per cent say Windows 7 is faster than XP, with another 40 per cent saying its too close to call.
When asked to choose their personal favorite OS, Windows 7 is the clear favorite with 54per cent of Computer Troubleshooters. Windows XP followed with 37per cent, and then Mac OSX came in a distant third with 3.7per cent of the votes. Windows Vista came in last with 1.8per cent of the vote, about 2per cent chose other, showing just how unpopular Vista has been perceived to be with the IT community.
Another question on the survey asked what must haves a customers computer needs before the Computer Troubleshooter would consider it for an upgrade to Windows 7. The most popular answers were related to the processor, dual core recommended, followed by the graphics card, Aero capable, prefer dedicated not shared, and memory most recommend 2GB, though many said 1GB was sufficient.
Overall the survey reflected what we have been hearing anecdotally, said Chip Reaves, CEO of Computer Troubleshooters Global. Windows Seven is popular with the Computer Troubleshooters network, and seems to be equally popular with the IT community in general. It's not perfect no OS is, but with the first month under our belts now were very happy with the new Windows.
Survey Results:
Q1 Since Windows 7 officially launched, have you installed it on your own computer s.
YES 74.8per cent, NO: 23.2per cent, No Response 1.8per cent
Q2 Since Windows 7 officially launched, have you installed it on a customers computer.
YES 54.8per cent, NO 44.6per cent, No Response 1per cent
Q3 In your professional opinion, does Windows 7 seem to be a reliable alternative to Windows Vista or XP.
YES 93per cent, NO 5.5per cent, No Response 1.3per cent
Q4 For your customers currently running Windows Vista, do you recommend upgrading to Windows 7.
Yes, Immediately 48.3per cent
Yes, but not right now 45.1per cent
No 6.5per cent
Q5 For your customers currently running Windows XP, do you recommend upgrading to Windows 7.
Yes, Immediately 13.9per cent
Yes, but not right now 56.7per cent
No 27.9per cent
Q6 Based on your experience, is Windows 7 faster than Windows Vista.
Yes 84.1per cent
No 1.3per cent
Too Close To Call 11.1per cent
No Response 3.2 per cent
Q7 Based on your experience, is Windows 7 faster than Windows XP
Yes 36.2 per cent
No 22.3 per cent
Too Close To Call 39.5 per cent
No Response 1.8 per cent
Q8: Which OS do you personally prefer?
Windows XP 37.2 per cent
Windows Vista 1.8 per cent
Windows 7 53.9 per cent
Mac OSX 3.7 per cent
Other 2.3 per cent
No Response 1per cent
For further information about the Computer Troubleshooters Franchise Opportunity, please see our listing on this site.
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