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An entrepreneur who chooses to be a
franchisee rather than starting a business independently, must believe in the
franchise system and make a commitment to follow it. The biggest benefit
What makes a franchise stand out in the
crowd? Entrepreneurs perceive and pursue new opportunities. What
distinguishes entrepreneurial ventures from other business is that they are
based on a perceived new opportunity which could arise anywhere in the value
chain, and in any industry. Flexibility, focus and individual initiative in an
enterprise provide the required impetus for growth. Increasingly, the impact of
entrepreneurship on economic growth is being felt in many parts of the world,
and not all of it a result of large corporations or their innovative output. If
this output is expressed as a per-employee rate, small businesses come very
close and even exceed large firms in some industries, like technology,
process-control instrumentation and biotechnology.
Our research shows that
smaller firms are also more likely to develop technology for niche, but not
necessarily smaller markets. This is the reason many organizations have taken
the franchising route to business expansion - remaining, in essence, a small
business but catering to a large and rapidly growing market that requires deep
penetration through a global network of service providers. The small and medium
sized business (SMB) market is one such market that is increasing at tremendous
speed and with great diversity across the globe. Franchises that serve this
market are many and offer a variety of products and services to meet the growing
SMB demand for value-added and specialized offerings. Intense competition, like
in any other industry has created a franchise clutter and it takes a keen
evaluation to differentiate and distinguish what really makes a franchise stand
out in the crowd.
So what does a would-be entrepreneur
and/or a potential franchisee look for? In a recently aired interview on World
Talk Radio, Ron Mc Arthur, president of WSI (We Simplify the Internet) said,
With over a decades experience in the franchising industry, our research
provides us with the knowledge that what a potential franchisee is looking for
is really and truly, a franchise with a strong SPIRIT.
S - Proven
SYSTEM | P - Ongoing PROFITABILITY | I - Recognized
Brand IDENTITY
R - Recurring REVENUE | I Low Financial
INVESTMENT | T - Continuous TRAINING
The conceptual
acronym largely sums up the best practices and nice positioning that a leading
franchise, regardless of its industry, must adopt and offer as its value
proposition to franchisees. As a franchisor, the opportunity to work with
entrepreneurs from all over the world is perhaps, the most intriguing, yet
exceedingly challenging part of a global franchise system. A franchisor must
focus on continuously enhancing its franchise offering, gathering and sharing
best practices within its network and staying in touch with end customers to
always meet their needs. On the other hand, an entrepreneur who chooses to be a
franchisee rather than starting a business independently, must believe in the
franchise system and make a commitment to follow it. The biggest benefit a
business owner can derive from a franchise system is to not have to re-invent
the wheel but instead, rely on a system that is proven to be successful. An
example of this is WSIs patent pending Internet Solutions Lifecycle SystemTM
which literally, helps business owners make money while they sleep.
Each franchisor must
provide and make easily available to its franchisees, the products / services
that help them deliver a return on their customers' investment. To continue on
the subject of SMBs, one of the biggest challenges facing this segment is being
able to identify and channelize the right resources to harness the immense
potential of the Internet - the only true ubiquitous market in the world. No
doubt, larger corporations have had the advantage early on to tap into Internet
profits. However, leading Internet franchise firms like WSI offer this advantage
to the global SMB market through its unmatched network of over 1500 Internet
Marketing Consultants in 87 countries. Their virtual private e-Marketplace is a
global repository of Internet solutions many of which are powered by the
proprietary WSI Modular Development TechnologyTM.
Intensive training,
continuous learning and ongoing peer development is a mandated best practice for
any franchise worth its name. WSI Consultants specialize as certified experts in
Internet Marketing and are perfectly positioned to service the SMB niche with
Affordable Web Solutions, Build Targeted Traffic and help Convert more Customers
Online - these are the ABCs of Internet Marketing SuccessTM. This unique WSI
methodology enables SMBs the world over to have the same opportunity -
strengthen their brand, market awareness and operational efficiencies while
staking their claim to a significant portion of online profits.
As franchisees grow
their business and continuously strive to exceed their customers expectations,
franchisors must provide a very high quality and breadth of franchise support
services. Round-the-clock support via telephone, email or in-person is what
potential franchisees should look for when considering investment in a global
franchise. Imagine your situation if as a business franchise owner, you had to
wait for your franchisors corporate headquarters to start their business day
when you are close to the end of your day and struggling to resolve a customers
urgent issue! Franchise support also covers the provision of standardized
marketing and sales tools which are adapted to work in a majority of global
markets. A lack of appropriate marketing materials, branding and communications
tools, sales presentations or techniques can be a big hindrance in operating a
profitable franchise.
That really is the
bottom line - being able to run a profitable franchise. Low initial investment
with early RoI, incremental recurring revenue from multiple sources and ongoing
success and profitability based on enduring and deep relationships with clients
are some of the value drivers in a franchise opportunity like WSI. In addition,
the company has several strategic alliances, industry partnerships and
membership of industry associations that give its franchisees a distinct edge in
the marketplace. Industry accreditations, recognition programs, awards and
achievements contribute to a sustained and consistent image of a franchise in
its target market, impacting all members of the value chain. For WSI, winning 3
excellence awards recently in the Web Marketing Associations (WMA) 2007
WebAwards is a significant achievement but more importantly, recognition of its
leadership position in the Internet services industry.
So how does an
industry leading franchise stay on top of its franchisees needs and continue to
deliver what is required to keep the network motivated, successful and always,
profitable? Perhaps one of the most important ways of doing this is through
performance monitoring and measurement on an ongoing basis. Many firms do this
as a routine exercise, but most do it randomly, internally and dwell, therefore
on skewed results. Companies that take this more seriously utilize advanced
measurement metrics, internal and external audits, conduct customer focus groups
and feedback sessions, hire top quality research firms to run independent
surveys and drill down into the detailed analysis of their performance
indicators. The Global Internet Consultants' Satisfaction Study (GICSS) is an
annual exercise undertaken by WSI through reputed research firm, Market Probe
International. The 4th annual GICSS in 2008 showed WSI ranking very high in
significant areas such as corporate reputation, product / service offering and
service culture. Not surprisingly, the company's franchisee profitability index
this year shows more than a 50% increase in annual revenue. Industry leading
Entrepreneur Magazine, which annually researches over 18,000 franchises
worldwide, has awarded WSI the coveted ranking of Number One Franchise in the
Technology category for the 7th year in a row.
Last, but certainly not the
least, potential franchisees must try to find a franchisors heart beneath its
spirit. Corporate Social Responsibility or giving back to the community is no
longer a desired halo but indeed, a sign of good pedigree. Franchisees, as
business owners themselves will benefit hugely from a larger corporate outreach
program that allows them to contribute in some way to the community in which
they operate their business. One such movement is the Make Child Poverty History
(MCPH) initiative which facilitates the enrollment of individuals and
corporations into programs operated by experienced and established charities
with the infrastructure to accomplish positive and tangible goals on the ground.
MCPHs mandate is to make child poverty history - one child, one village at a
time.
If you are an
individual looking for a franchise business opportunity, you must be able to
find one that delivers the lifestyle you want - a freedom franchise that is rich
in spirit and true of heart.
For further information, please see our
listing on this site.
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